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WEBSITE IS CURRENTLY UNDER CONSTRUCTION !!
We have been voted
Best in the Berkshire
2018 & 2019
We will be without power July 14,
in the am while we have some wiring fixed.
This means you will have to leave messages and knock on the door because
the phones will be down as well. We apologize for any inconvenience and
hope to get everything up and running as soon as we can. Thanks for your patience.
SPECIAL ANNOUNCEMENT ABOUT OUR SERVICE DURING THE STATE
We are altering our business practices to help slow the spread of Covid-19, and to comply with Governor Baker’s mandate on essential services.
Please note we are Curbside
NEW TEMPORARY HOURS - EFFECTIVE IMMEDIATELY
***Update*** Gov. Baker declares state of emergency. With this we are now changing our business hours during this time. Please call the office if you have any questions or concerns during this time. Stay safe!
Due to the current Covid19 situation, and out of concern for both the health of our clients and our staff, we have made some changes to how we are handling our appointments. We are selectively scheduling routine appointments, elective surgeries, and technician appointment visits until further notice. We may recommend rescheduling these appointments. We request only one adult in the exam room at a time with your pet. We need to limit the number of people in the waiting room. We need you a least 6 feet apart. If we feel the waiting area is too congested we will ask you to wait in your car. You will see us wearing masks, gloves and in some cases, gowns.
Sick pets and emergent needs will be seen. Please call ahead to schedule your pets visit.
If you need to visit our hospital and you are not feeling well then please call us for advice and a plan on how to proceed in advance.
We are assessing every case individually. In some cases we would prefer to come out to your car and take your pet from you rather than you come into our facility.
We are stocked with food and medicine at this time. Please call ahead for refills and food orders. We may bring your supplies out to your car. We will take payment over the phone with credit card to facilitate efficient service for you.
This is an uncertain time. We will advise you of changing recommendations via our facebook page and website. Please call our office with questions. We understand this is a difficult situation and we care about your pets. We will continue to monitor the situation and we will resume normal operations as soon as possible.
Thank you for your understanding and cooperation,
Dear Clients, I am posting to notify you of our efforts to reduce everyone's exposure to coronavirus. We want to maintain our ability to serve our clients, and are taking several precautions to limit all of our exposure.
1) CDC recommendations: wash hands with soap and water, 20 seconds duration, sneeze & cough into the crook of your elbow or tissue, then wash your hands, don't touch your face, self quarantine, then wash your hands again. Soap and water work better than hand sanitizers.
2) AVMA recommendations for veterinary professionals: Hygiene protocols in the hospital: we will be doing additional cleaning on all common use surfaces every hour with disinfectant. Staff will follow CDC guidelines and the AVMA guidelines regarding the handling of animals from effected households. Since animals can be 'fomites/vectors', that is, the virus can be on their fur, and someone handling them may pick up the virus. Kind of like handling a contaminated phone, we will be extra cautious in handling of them. And, speaking of pets and coronavirus: To date there is no evidence of them shedding and transmitting the COVID 19 disease to humans. But they may have virus on their fur if they have been around an infected person. AVMA is cautioning people to not kiss their pets, nor share food with them at this time. 3) AHVH policies: see the CDC guidelines above. We will be doing this and we need you to as well. We want to keep everyone safe. Our in house hygiene practice is being ramped up. Our staff are instructed to call out and self quarantine if they have any symptoms (this may mean we run short staffed for a while). Pet owners: if you are sick or quarantined please reschedule your appointment. If your pet has an emergency please call the office for instructions on how to proceed. Thank you, Dr. Tullett and the staff of AHVH.
We are now offering acupuncture for our small animal patients. Look for more announcements to come.