Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person, may cause difficulties for another person. Allen Heights Veterinary Hospital has made efforts to accommodate as many of our clients and potential clients as is reasonable given our size, resources, knowledge of our clients, and potential clients’ needs.
Accessibility on this Website
Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business.
There are also various aids available by third parties which are provided by most browsers.
If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third-party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.
Some Specific Accessibility Features within this website.
This website contains a third-party plugin, also known as a Widget, called Website Accessibility. The use of this Widget can improve website accessibility for some users, particularly related to certain types of disabilities. On our website, the widget is in the UPPER-RIGHT CORNER of most pages.
Enabling the Accessibility Menu
The accessibility menu can be enabled by clicking the accessibility menu icon that appears after clicking on the Widget described above. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possible modifications to the accessibility of our website. Reasonable efforts toward improving the seamless, accessible, and unhindered use of websites by clients and potential clients is a generally worthwhile goal. Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as reasonably available resources and improvements in technology.
Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.
Our website may use third-party add-ons or “plug-ins” for specific functions, such as Google Maps, social media feeds, etc. These may not work, or may not work the same, for every user and/or every type of disability. We do not have control over the structure of these plugins and are unable to modify them at all or to the extent that would accommodate every user of our website, and we are not responsible for those elements which we do not control.
Our website may have some video elements. Each video will either have closed captioning or a text equivalent located next to the video.
We are Here for You
If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.
The following telephone number is for assisting you if you require assistance with any part of our site because of your particular disability or because you are having difficulty accessing or navigating any part of our website because of your particular disability. Unless it is our general business number, it is not to be used for veterinary information, advice, or to make appointments but is to be used for help using, understanding, and/or navigating our website and information set forth on the website. Other pages and links within our website may contain a different telephone number to assist with appointments, services, veterinary information, accounts, or other aspects of our business. However, as noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us at: (413)443-4949
This telephone number for assisting persons with disabilities, including but not limited to blind and visually impaired persons, is available during business hours.
You can also send an email, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have. These types of emails should be sent to: email@example.com
In contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your: Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, and email address (unless you include it in an email you send to us or to our representatives).